TRUSTED BY THE TOP CUSTOMER SUCCESS TEAMS WORLDWIDE
Get the rich insights you need.
- Centralize all of your customer data into a single, 360-degree view
- Quickly identify critical risks and opportunities in your customer base
- Demonstrate how your team’s activities translate into customer impact
Streamline and optimize your efforts with customers.
- Focus your time on the right tasks with data-driven alerts and prioritization
- Leverage step-by-step guidance to drive consistency and incorporate best practices into key processes
- Log and access notes on every customer interaction from anywhere
Deliver personalized customer engagement at scale.
- Act on data-driven Calls-to-Action triggered by customer behavior
- End inefficient workflows with best practice Playbooks
- Standardize touchpoints at scale with automated customer outreach
“When you are scaling to thousands of customers, you need to have a good sense of what’s going on with your customers. We let Gainsight manage a lot of that work for us.”
When evaluating customer success software, this is an invaluable resource. G2 Grid Reports are based on thousands of verified reviews and data from actual users, so you can compare multiple vendors based on real feedback.
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High growth? Limited resources? Only 24 hours in the day? Chances are that in Customer Success you’ve faced one of these barriers. So how do you ensure your customers are still massively successful, especially in a world where adding headcount isn’t a guarantee?